Jewel Catalina Deal
Fri, 11/06/2009 - 16:45 — ntanner
I went to Jewel this morning to load up on Paper Towels. After not receiving my Catalina's they told me they changed the rule last night. They said you now have to spend $30 based on the Preferred Price. I went last night as well, and didn't get my $15 catalina's because they said some items go by preferred price while others go by non-preferred price. However, they didn't know which items were what. Is this now true?
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Jewel
It is the Jewel on 103rd and Cicero that is now requiring a $30 purchase. The manager stated that all the Jewel store will be changing so that people would have to purchase that actual amount stated and that this Jewel had alraedy changed over as of Nov. 11th.
ha!
They all say that, FYI. This is a hot topic on here with every Catalina deal. Jill says they've been saying that for 5 years. Hasn't changed. Just keep doing your thing. They can't change it for just one store...with that said, you still shouldn't go to CS if your cats don't print.
$15 on next $150 shopping trip?
Today I shopped the buy $30 get the $15 catalina, which I did...but, when I got home I noticed the catalina was for $15 off my next shopping trip of $150. Anyone know what might have gone wrong? I bought only the items from the ad in the flyer.
I am not sure what happened
That is interesting because I did 2 deals tonight at 2 different Jewel food stores, and I had my standard catalina's print. No minimum- no funny business.
Every time there is a great promotion going on, someone thinks the sky is falling, and they will stop doing them. This is pretty ridiculous. Google catalina marketing- they are a big company! EVERYONE wins in these deals (except for the sour grapes who feel the urge to whine to Jill). Uniliver, P&G, etc Catalina to create these coupons. Jewel gets paid to print and administer the program. More people shop for them. Some customers even leave them in the carts and do not use them. The moral of the story is that EVERYONE wins (except for the sour grapes that did not get papertowels)! These are not going anywhere ladies and gentelmen. I am in marketing. You all using these coupons are what keep companies like Catalina in business and business is brisk. SO...The world will not spin off its axis if "too many people" are issued and redeem catalinas, and it certainly will not spin off its axis if someone took your cheesy rice (90 of them) papertowels (70 of them) soup (1 billion of them) and they donated them to the food pantry ( really quite rude of them don't you think?) which resulted in others not being able to buy them. Thank you for letting me rant. Now take a deep breath and keep on shopping :)
momof2...
love the post :)
=)
Wonderful post. Catalinas to me are almost like gift cards for the these companies. They issue these when you buy the right products and then pray to the "end-of-the-year-bonus-gods" that you lose them, forget about them, destroy them, or use them and buy extra stuff at the specific store.
Once again, just because the people on this blog are doing these deals, does not mean 50% of the population are doing these deals. Look around in people's carts. In my Woodridge Jewel, I rarely see ANYONE else doing these deals.
Next stop Woodridge
Load up the buses...we are heading to Woodridge. We'll be there soon BD ;o)) Where is Woodridge again?? Us city folk don't get out much!! Have a wonderful Thanksgiving!
C'mon!
C'mon over coupondad. You're always welcome here! Just bring me so saausagze and a Rainbow Cone. =)
I like you. I have been
I like you. I have been doing this for over a year and I STILL get the "this store is going off preferred" and "they're going to change this way".
jewel
I posted earlier this year that once everyone found out about all these deals that the companies would catch on and change them. My Jewel in Oak Lawn now requires you to spend the $30. The customer service desk has said that there was a glitch in the system and now it has been changed. I guess the good time are now over at Jewel!
Which Oak Lawn Jewel ( I think there are 3)
because I shop that area and have never had a problem.
We do too!
You're right Kensbaby! Nothing has changed on the Southwest side;o))
But I am glad there are folks who think it has ;o)
Don't worry jorigil
Did you actually try any of the deals after they told you that? Sounds like another Jewel employee making up stories as to why a cat didn't print. I am pretty sure that all the Jewels run the same way and that one Jewel cannot decide to run that cat deal off the preferred price of $30. We've heard this all before, so don't be too quick to believe it.
Scott towels
Aurora Lake street location had about 20 rolls or scott paper towels as of about 11:30 this morning. I couldn't believe my eyes!
Paper Towels and Knorr
Just got done doing my deals this morning, $8 oop for about $250 worth of groceries so I'm happy. Just a heads up that the Danada Jewel does have the individual Scott rolls on the shelf, probably about 30 there as of 1/2 hour ago. Also, the registers were spitting out a $1.50 cat for more Knorr rice when I bought it.
$1/4 knorr, $1.75/7 knorr
Got these 2 knorr CATs on separate occasions of just buying 3 at a time.
Breyers
Forgot to mention that there was no instant $3 Sara Lee savings on my Breyers for purchasing 2 like there was the other day so maybe that separate deal is over with and you can figure the ice cream in your totals as normal??
thursday ad 11/12
I was looking at the add starting on the 12th and noticed that it said spend 20 get 5 back on your next shopping trip. In fine print it says one coupon per customer. Does this mean that you can only do one deal per preffered card? Did the catalina company change their policy due to the paper towel chaos? Jill do you have any idea what has happened?
one coupon
-delete-
won't stack
I think it means it won't stack like this deal is...
I hope that's what it means!!
It means,
That you will get one $5.00 coupon for spending $20 on those items. You will only know if it stacks when you try it and report back to us ;-)
Match Up Coupons
I'm pretty new to this and have a question. Can I use the match up coupons available for the Jewel deals and still recieve the $15 catalina coupon or will it affect it? Sorry for probably sounding dumb but like I said I am new to this and just trying to get w/the program.
Thanks
Yes
Yes, the $30 mark is PRE coupon. Coupons don't affect it, and in fact work in our favor so we can pay much less than $30 and still get the $15 back.
Stop the classes for awhile...
Jill, Maybe you should stop holding classes for awhile. Eventually with so many people doing this, the stores, will catch on and change their policies.. Thus their will be no more deals..
?
I've never been to one of Jill's classes and know about these deals. They're on numerous shopping sites. You'll even notice the spreadsheets posted here are from some of those other sites.
What needs to occur are the stores who don't know how to handle the deals should contact Jill for advice. Jill's Jewel which works with her seems to have no problems running these deals.
Seriously?
You're not really asking Jill to stop working are you? Gee Jill, people can't find papertowels, could you stop working/making an income for abit? LOL
No kidding.
Of the many bizarre messages I've received over the past week, the idea of taking a hiatus from my job so people can get more paper towels absolutely takes the cake.
How about suggesting the store warehouse orders more in anticipation of the deals? We knew as soon as we looked at that ad that paper towels would be the big movers. Why don't the stores learn to look at the ads the same way we do?
you can teach people how to save money, but...
you can't fix stupid!
I totally agree...I am so
I totally agree...I am so frustrated about the paper towels I could scream. I went out today ad saw a Fairhaven us parked in the park parking lot on 23rd today. They probably loaded up that whole bus with Jewel cat items. It makes me want to scream! They DO need to be doing special orders. And I have no problem whatsoever with telling them that to their faces.
Erin
This was supposed to be in
This was supposed to be in reply to the Chesterton Jewel posts...
I had the same issue
I had the same issue yesterday, purchased 16 PT no cat. I just kept the purchase and took them home and figured I would call Catalina and see if I qualified...figured if they were the wrong UPC I would just suck it up and keep them. I called (they are very nice on the phone) he explained systems were rebooting during my purchase and would be sending me my coupons in the mail. So possible this happened to others yesterday? I purchased mine yesterday at 9am.
Please think before you call Catalina !!
I don't know why some of us shoppers are not complaining about all the talk about some of you calling the Catalina people !!!!!!!!!!!!! We are NOT suppose to do this ,You did not really qualify for the cat. Remember spend $30 get $15 . Not $20.64 !! Doesn't anyone read the Post's from Jill ??????????
Don't complain to CS or call Cat. unless you did spend out of pocket $30 pre coupon. So much noise on this ,We have had this bonus for a long time a giant extra perk from shopping on these type of deals . But now it changed over to demanding and rudeness and wasting peoples time calling for cats. they no they didn't really quailfy for . You all are going to cause such a disturbance that they will stop completely or find away that it will work correctly :(
Calm down Joan
She just called to "ask". There is nothing wrong with that. You don't know if she was being demanding, or rude, or wasting anyone's time. By the tone of her post, it sounded like she was acting quite normal. I think you should ease up on people. And I agree with Brianna as well. Let the catalina company decide.
shlee
I am calm!!! If you have been with Jill for a long enough time ,you would know that you are never to call the catalina company unless you really have spent the $30 . In this case and many others they HAVE NOT . We are not suppose to keep drawing the attention that we are getting them off prefered . All she had to do was get a refund and do it again .And when anyone post's they are calling even some put the 800 number up wow ,Thats just stirs up a frenzy of every one that didn't get their cat. What makes me feel so bad is that people expect the cats if they are entittled or not ! This really ruins it for every body in time :( :(
I compeletely agree Joan. I
I compeletely agree Joan. I had a deal go wrong. Even at home I double checked my receipt and products. I was over the $30 and should have gotten my cat. I took one for the team and didn't say anything. I'm grateful for the deals I've gotten and will not ruin it or draw attention to the way it's done at Jewel. I'm new to all this and would hate it to end when I just started.
I'd like to know
if we should be calling catalina about the cats. Jill please clarify. I have called in the past and always have asked nicely if they can check what happened to the cats I thought I should receive. I have always gotten them in the mail. I have one I have to call I never received the 4.00 cat on the pillsbury deal. I misplaced the receipt and just found it.
Also, someone posted you can fill out the form online. Is that true?
joan...
has been around a LONG time,,,and I as well...we and many other veterans have seen such a change since the beginning...even Jill has STRESSED numerous times...NOT to call Catalina...i am sure that you were acting nice..BUT there are many here who DEMAND their Cats, when it doesn't work for them....Joan is not "freaking out", she is just stating facts that we here have known for quite some time now...
Joan,,,you say it like it is...good for you!!!
armymom
Even you told mamagatz to call catalina right here in this forum when she wondered why she didn't get her 45 in cats after spending $90 in shelf price.
i think...
with ALL this stuff going on with this deal...my head has been spinning , reading all the posts here...anyways, yes, you ARE correct in me saying that...BIG misprint on my part...MY BAD! my reply to "mama" was directed to another post about the "machine not spitting out the cats"...and I taking it as the CAT machine was not working . so many posts...so many problems...little time to think...so i stand by my first and initial post...."catalina SHOULDN"T be called" when you work your purchase off of the shelf prices. THAT is how attention is drawn ....
you were correct though armymom
and that's what I'm trying to tell you. In your initial response to mamagatz, I agree with what you said. Why can't she call Catalina? I have asked Catalina if you need to have a preferred card to get the catalinas back when you spend $30 and they said no, you don't. In other words, you should get the cats whether you use a preferred card or not. That tells me that getting to $30 the black belt way, using non-preferred prices, should still get you a cat and even the Catalina company has said this. So why can't a person call when they don't get it? They truly are supposed to get one and "Frank" at the Catalina company even confirmed this.
right on sister
i feel the same way.
how are we drawing attention?? this is the catalina company's system of the way jewel deals work not ours...
i've NEVER called them being demanding or rude, just curious, did i have an error on my part or was the cat machine was just down?? they take down my info , review my receipt and if i qualified mail my cat.
just so everyone is clear this isn't our rule......we don't go into the system and change jewels machines to print cats in our benefit.....this is catalinas rule and their system...there's no drawing attention to something they already know about.....
about...
the being "rude or demanding" quote...there are MANY phone calls to Catalina and going to the CS desk, with shoppers who ARE rude/demanding...maybe not you..but some DO! and i KNOW this isn't "our rule...and change jewel machines to print CATS..." i think ALL of us here are "clear" about it!! Also YES, YES ,YES all these phone calls ARE drawing attention!!!! .....
because....
as in all these deals...the store WANTS you to go off the preferred price...that's what they state in their sale flier...now that so many are going off the shelf price,,it's calling alot of attention to this happening..so many people calling,,and granted many SHOULD have rec'd their CATS...but then there are some that mess up the totals,,,and THEN call catalina. and yes,,,it DOES go off shelf price,,BUT Jewel companies put out their preferred price., and THAT is how they make $$$$. So now with everyone not doing that (going off the preferred price),,,Catalina will definitely start realizing this,,,and put a stop to it...it's all just a matter of time and we ALL lose..
my guess is that catalina's
my guess is that catalina's able to keep track whether we call or not.....they have records of the receipts and are able to see what someone is paying OOP even if they don't call in to the company.
you don't know how many people might be calling in regards to walgreens , domincks, or paying the full preferred amount at jewel..... either way when catalina goes offline lots of people from all different stores lose out on their deals ......
Why
would Catalina care? It's Jewel that is selling less product if non-preferred prices are being used.
armymom
Thanks needed that this morning . I think Jill needs to insert that in the first line in caps.in her black belt sentence every Tuesday. People are just not getting it anymore . Not us old members you never hear complaints from them :) They are the true black belts .
if we didn't qualify...
then they sure wouldn't be sending the catalina in the mail. catalina's the one in charge of these types of deals, they know how they're run spitting out on non-preferred pricing ......
we don't qualify based on jewel's advertising BUT the catalina company, for whatever reason, has jewel's system set up this way to work off the NPC pricing and if catalina is down during the time that i may do a deal and my cat doesn't print and it wasn't error on my part, why should i suck it up?
i'm not in to throwing my money away and if i call catalina and they say yes our system was offline during your order, they still check my receipt to make sure that i purchased the correct items.
so why is this wrong?
Jill is this true
Jill when I don't get a cat. I either return it or keep it and just remember all the ones I did get. All this time I have been under the impression that we never called the cat. co . unless we really were suppose to get one . Or even mention this to CS ,Just polietly ask for a refund . Please want to know so I can relax when I hear all these shoppers complaining about no cats , Got to call the co. and tell them :(
It might be that one of the Scotts had a different upc
I bought 24 of the PT in 3 different orders (at different stores) and noticed that one of my towels had a upc that was not on the list. I bought a mix of the pick a size and the prints and when I was going thru my cart to make sure everything matched the list, I found that oddball one with the different upc.
I think it might have been older packaging since it looked a little different but maybe that's why some of you have been having problems with the Scotts. Just a thought. I ended up putting that one back and grabbing another one with the confirmed upcs on the list. I got my cats for all 3 of my orders.
yes...watch the Scott PT UPC's!!!
I happened to find some Scott PT for the 1st time this sale so I added 4 rolls to my attempted black belt 60/30 transaction (had a mix of other items in deal). I even scanned all the items beforehand to arrive at 63 but was later bummed to only get 15 cat. Puzzled, I checked the UPC's when I got home and sure enough the Scott UPC (5400016448) was slightly different & not on list even though I paid the preferred price in ad & it's identical to pic in ad. Oh well, you win some, you lose some! Figured still not bad to pay about 16 net (after Q's & 15 cat) for 42 in preferred price total.